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Historic District, 225 Commercial Street, Provincetown, MA 02657, USA


Year-round, full-time, salaried, 40-50 hours/week average


Negotiated depending on experience and history. Starting point is $55,000-$65,000 plus performance bonuses.

required experience

2-3 years experience in a restaurant and 1-2 years of experience in manager or supervisor roles. (Willing to train the right candidate)


Flexible availability with weekends, evenings, and holidays required.

Job description

The Canteen, a year round, high-energy, fast-casual, community-focused restaurant institution in Provincetown, Massachusetts, is looking for a FOH manager to oversee the day-to-day operation of its FOH staff and guest services.

This is a phenomenal opportunity for someone looking to join a well-respected restaurant with strong systems that still has room for change, improvement, and growth. It is also an opportunity to step into a successful, family-owned business that values its team members and the quality of its work environment -- all within the setting of Provincetown, a beautiful, dynamic and unique seaside town.

The responsibilities and focus of the job evolves throughout the year to meet the unique challenges of each season: During the summer when we serve thousands of guests each day with a FOH staff of over 25 people; during the winter when our front-of-house staff drops to around 5 full time crew members; and during the variable spring and fall periods. We strive to keep our crew and community busy and engaged year round with a variety of events and specials which include:

Oktoberfest, our annual Holiday Market (, theme meals, special events, wedding parties, etc.

The front of house manager reports directly to our general manager and oversees all front of house staff (servers, expeditors, counter staff, bussers, food runners, bartenders, etc.)

Job Expectations:

  • Demonstrates leadership skills; inspires and motivates others to perform well

  • Arrives on time for all scheduled shifts, meetings, and trainings

  • Guides the front to meet the demands of each day, week, month and season

  • Follows the principles of servant leadership, stewardship, and all of the Canteen’s management approaches

  • Understands and follows local health and safety requirements; ensures health standards are upheld

  • Leads front of house staff in cleaning and maintaining of all front of house/ dining areas, equipment and fixtures

  • Oversees safety of our facilities and staff

  • Schedules staff appropriately with consideration to volume/ sales trends, weather, events

  • Responsible for training all departmental staff. Includes: assistant manager (Summer), supervisors, and all front line staff

  • Encourages a positive, energetic workflow. Praises positive behaviors, corrects errors and enforces company rules

  • Oversees and/or works the various FOH positions depending on the shift/day/season

  • Resolves all customer complaints with the help of our General Manager when needed

  • Provides hands-on help if needed by any of our teams

  • Participates in the owners/managers meetings

  • Participates in setting realistic goals for the FOH and the business. Develops actions plans, training programs and accountability protocols for those goals to be met.

PERKS: Managers at the Canteen are offered four weeks of paid vacation each year, town parking permit

The Canteen is looking for a motivated and organized FOH manager, ready to assist the General Manager and continue our work towards greatness. We look forward to welcoming and working alongside a manager bringing their -- can do attitude -- and ready to leave their mark in our organization.

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